Pass Assurance & Money Back Guarantee

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At Practice Tests Academy we are very confident that our products are going to help you to pass your CIMA exams. Your purchase is a commitment to us (that you are going to devote enough time to go through our product) and from us (that you will be successful on your CIMA exam day).

In fact we are so confident about our products, that we offer the following features:

  • 7 Day Money Back Guarantee - We strongly believe in the quality of our products. However, if for any reason you don't like what you see AND you have only consumed up to 10% of all the questions, drop me an email on [email protected] and we will refund you your money. We want you to be sure that you've made the right choice. We trust you will take it as a form of a good will and that you will not try to abuse it. We can monitor your progress from the back-end of our tool.
  • Pass Assurance - If you use one of our products to prepare for your CIMA exam and are unlucky with your final exam result for that paper, we will prolong your access to the tool until you pass your exam. Just email us on [email protected] with a picture of your failed score. We will prolong it for another 180 days (in case of any 500 Q&A package) or 90 days (in case of any single mock exam). In case of the Case studies, we will be happy to prolong it if we actually have a newer version of that Case Study. Also, in relation to Case Studies, Pass Assurance does not apply to packages with only mocks, masterclasses bought outside of the Master package and mocks' marking service, but it applies to the following packages: Essential, Smart and Master.

Conditions that apply for the 7 Day Money Back Guarantee:

  • The claim to get refunded has to be submitted by email to [email protected] within 7 calendar days after your purchase. 
  • The money will be refunded in full to the PayPal account or Credit Card that you used to make the purchase. 
  • Practice Tests Academy will not be able to reimburse you if you have selected and offline payment. 
  • 7 Day Money Back Guarantee applies only to products that cost more than £35.
  • You can only claim the money back if you haven't consumed more than 10% of the of the purchased product.
  • Let us know what is the reason for your refund. In this way we will know what we could improve in the future.
  • Practice Tests Academy may withdraw the Pass Assurance at any time in its sole discretion. Any such withdrawal shall not affect students who have purchased any CIMA package at the date of such withdrawal. Such students shall continue to be eligible for the 7 Day Money Back Guarantee.
  • If you have breached, or are in breach of any of the Terms and Conditions, you will not be eligible for the Pass Assurance.

Conditions that apply for the Pass Assurance:

  • The name of the student who bought our product has to be the same as the one, who took the exam. Please scan (make a photo) of the result and send to us via email - [email protected]
  • The paper the student purchased the product for is the same as the one he/she failed.
  • The student used Practice Tests Academy's product, meaning he/she at least attempted 50% of the questions purchased.
  • If Practice Tests Academy stops providing services for a specific topic, Pass Assurance will not be eligible anymore. 
  • Practice Tests Academy may withdraw the Pass Assurance at any time in its sole discretion. Any such withdrawal shall not affect students who have purchased any CIMA package at the date of such withdrawal. Such students shall continue to be eligible for the Pass Assurance.
  • If you have breached, or are in breach of any of the Terms and Conditions, you will not be eligible for the Pass Assurance.